To All of Our Valued Customers and Business Partners,
On behalf of everyone at FineLine Technologies, I’d like to thank you for your business and support. Despite a very difficult worldwide economy, we grew our business in 2009 due to your support which allowed us to capture additional market share. Our customers and partners do business with us because of our emphasis on Speed, Service and Innovation and because of the positive impact we are able to make on their efficiencies and profitability. We sincerely appreciate the many relationships we have developed with you and your associates and want you to know how much we value those relationships.
We remain committed to our strategy of delivering extraordinary service in an industry that some might consider a commodity business. We appreciate you for trusting us with your ticketing needs and will strive to retain and grow our business with you in 2010. Please feel free to let me know personally how we are doing and if there is anything we can do to improve our service to you. I value your input.
Sincerely, Richard Stamper
President, FineLine Technologies